Mackenzie Health — Hospital in Richmond Hill

Reviews of Mackenzie Health

• Jaxon

  Added 2016.07.21

  I will NEVER take anyone to this hospital ever again. I had two extremely awful experiences. First my father who is in his 70's, severe diabetic was in emergency complaining of chest and arm pain. Was kept waiting for several hours and no one ever looked at him. He left without being checked and went to another hospital where he was told he had a heart attack. Second my aunt was taken by ambulance because she had fainted and was bleeding rectally. No tests were done. She was told she is dehydrated. Went home, passed out again, then taken to another hospital and had to have 10 blood transfusions and was diagnosed with a GIST tumor. How many people must die before anyone does anything about this hospital. Sad thing is that the new campus is a 10 minute walk from home but I would rather go somewhere else!!!!!!
• Arianna

  Added 2014.08.02

  I use to live in Richmond hill but moved to the city so it has been some time since I have been back to Mackenzie health and I have to admit I read the reviews prior to coming and was hesitant , my mother broke her wrist and we were dreading the overall hospital emergency wait time but my experience was absolutely outstanding that I have to make the effort to write something outstanding . The staff were kind the doctors especially doctor Eduart Kokalari was very pleasant, knowledgeable, made my mom feel comfortable and added to The entire positive experience. The wait for emergency was outstanding , quicker than a walk-in clinic. I am so impressed and so happy with the overall experience that I will make every effort to bring my family or myself to this hospital because the care provided was above average. The renovation in the emergency was also very nice. I also never write reviews but this really meant a lot and I believe good people and great service deserves recognition. Thank you .
• Hudson

  Added 2014.02.23

  I recently went into emergency to have my ankle/leg looked at after a fall. The wait time to see the triage nurse was quick (less than 10 minutes). After that, the process, including wait times, to get an xray and see a doctor was well under an hour. Everything was fairly quick but thorough, so thank you! :)
• Delilah

  Added 2013.12.06

  I came to the hospital to retrieve some medical documents. I idled outside the main entrance, with my 4-ways on, away from any cars and leaving plenty of room for anyone to pass. I returned to find a parking ticket. After coming in, being handed the documents and leaving, I'm pretty sure it was less than 3 minutes. THAT'S WHY I IDLED. I received a parking fine of $150. For a hospital, a place where people are already experiencing pain and grief, this is disgusting. The parking officer, M. Burt, described in his ticket statement that he waited a few minutes before giving the ticket. I know you lied. I'm sure you make a fine living, better than most of the people around you, working for the government and preying on the vulnerable. Government dollars well at work. Pathetic
• Christopher

  Added 2013.07.03

  Had both my kids here and the mat birth ward & dept are great. Both times I was lucky to catch my OB on call so he took good care of me both times. And lucky that both times we were able to get a private room. Docs here are amazing (epidural) and the team is very caring. Parking gets full easily but my new family and I have been taken care of both visits. My cousin also came here for both her deliveries as well.